Words not to use

Don’t use the following words:

  • agenda (unless it is for a meeting)
  • advancing
  • collaborate (use ‘working with’)
  • combating
  • commit/pledge (we’re either doing something or we’re not)
  • countering
  • deliver (pizzas, post and services are delivered – not abstract concepts)
  • deploy (unless it is military or software)
  • dialogue (we speak to people)
  • disincentivise (and incentivise)
  • empower
  • facilitate (instead, say something specific about how you are helping)
  • focussing
  • foster (unless it is a child)
  • impact (as a verb)
  • initiate
  • key (unless it unlocks something. A subject or thing is probably ‘important’)
  • land (as a verb. Only use if you are writing about aircraft)
  • leverage (unless in the financial sense)
  • liaise
  • overarching
  • progress (as a verb. What are you actually doing?)
  • promote (unless it concerns an ad campaign or a marketing promotion)
  • robust (unless referring to statistical estimates)
  • slimming down (processes don’t diet – state what’s happening)
  • streamline
  • strengthening (unless it’s strengthening bridges or other structures)
  • tackling (unless it’s rugby, football, or some other sport)
  • transforming (explain what you are actually doing to change something)
  • utilise (this means to use as something other than its intended purpose)

Remember these points when writing in plain English:

  • drive (you can drive vehicles; not schemes or people)
  • drive out (unless it is cattle)
  • going forward (unlikely we are giving travel directions)
  • in order to (don’t use it)
  • one-stop shop (we are not a retail outlet)
  • ring-fencing.